Shipping & Returns:

At Tales of Jannah, we prioritize your satisfaction with every purchase. Please note that all sales are final; we encourage you to carefully read product descriptions, check measurements, and view photos before completing your order. If you have any questions, feel free to reach out to us at info@talesofjannah.com. We aim to ship your products within 24 to 72 business hours after payment has been cleared, and you will receive tracking information for your order. However, during Ramadan, Eid, and peak seasons, processing times may be extended due to higher order volumes. While we strive to provide accurate shipping windows, please understand that delivery dates are estimates and cannot be guaranteed. Thank you for your understanding and support!

USA Shipping

Our products are shipped within 24 to 72 business hours, of cleared payment, with tracking information. Processing during Ramadan, Eid and high peak months may take longer due to volume. Please note that shipping windows are estimates and delivery dates cannot be guaranteed.

Your item(s) may ship separately.

International Shipping (Outside of USA)

International orders are shipped via DHL, USPS, FedEx or UPS within 24-72 business hours of cleared payment. Processing during Ramadan and Eid months may take longer due to volume. Once shipped, you will receive your item(s) within 1-4 business weeks. Shipping windows are estimates and delivery dates cannot be guaranteed.

Please note that on rare occasions, your country’s Customs agents may delay the delivery of some packages at their discretion. This can possibly delay delivery by 1-4 weeks. This is beyond our control.

Although we make every effort to ship your package quickly and quote an accurate estimated shipping speed, we are unable to offer shipping credits for orders that arrive outside of the estimated timeframe.

USPS media mail is the most cost effective method and does not provide detailed tracking information.